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Common Ordering
Questions
Gift Letter
We will send the gift recipient a
postal mail letter prior to the first book shipment notifying the
recipient of the gift, who it is from, the duration and type, and any
personalized message that you include with your order. Alternatively, we can
send this notification letter directly to you if you'd like to present it to the
gift recipient yourself.
If you want the gift letter sent at a
specific time, please let us know. We are happy to accommodate special
requests. Due to postal uncertainties we can't guarantee arrival on an exact day,
so it is better to send early in most cases. Email
us with any special requests. Book Shipment Dates
Your gift recipient will receive one book
per month for the duration of the subscription. The first book in a subscription
will be sent within a few days of the above gift notification letter, unless you
request otherwise. Shipping charges for the books are included in the order
price.
Duplicate Books
If a gift recipient receives a book that they have already
read, it may be returned to the distributor and the recipient's subscription
will be extended by one month. The book must be returned for a full shipment
credit or the extension will not be granted. We must
be notified of the return at support@bestsellers-monthly-book-connection.com so that our records can be updated and the
subscription extended.
Please don't hesitate to email
us if you have any questions or concerns.
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